Taakid

Confirm every cash-on-delivery order on WhatsApp in one tap, ship only what is confirmed, and stop shipping to buyers who refused before.

How it works

1. Orders arrive on holdEvery new COD order appears on the confirmation board and waits on a Shopify hold.
2. Confirm in one tapTap WhatsApp: a ready message in Darija, Gulf Arabic, Arabic, French or English opens in your own WhatsApp. No API, no fee per message.
3. Record the answerConfirmed releases the hold. Refused, No answer and Call back tag the order.
4. Remember refusersMark "Refused at delivery" and that buyer's next order is flagged and held. The checkout rule can hide cash on delivery from them.

Questions

Do I need a WhatsApp Business API account?

No. Taakid opens a chat in the WhatsApp you already use, with the message written for you. There is nothing to connect and no cost per message.

That matters more since 1 October 2026, when Meta started charging API senders for service and utility replies inside the 24-hour window, not only for templates. Confirmation apps built on the WhatsApp Business API pass that cost on per message. Taakid sends nothing through the API, so Meta's pricing does not apply to it.

Which orders appear on the board?

Open orders paid with a cash-on-delivery method: "Cash on Delivery (COD)", "Paiement à la livraison", "الدفع عند الاستلام" and similar names. If you renamed your method, add its name in Settings. Unfulfilled COD orders from the last 14 days are picked up when you first open the app.

What does the hold do?

A held order stays in Shopify but cannot be fulfilled until the hold is released. Marking an order Confirmed releases Taakid's hold. Holds placed by other apps are never touched.

How does the checkout rule recognise a refuser?

By phone number, however the buyer types it (0612345678, +212 6 12 34 56 78 and so on). Your checkout must ask for a phone number: Shopify Settings → Checkout → Shipping address phone number → Required. The rule runs inside Shopify's checkout and only hides cash on delivery; every other payment method stays available.

Which countries and languages are supported?

Morocco (Darija in Arabic or Latin script), the United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman (Gulf Arabic), Algeria and Tunisia (French), Egypt (Arabic), plus English. Each order starts in its buyer's language, and you can edit every message.

Does Taakid store my buyers' personal data?

No names, addresses or readable phone numbers. Phone numbers are kept only as a one-way hash to recognise returning buyers. See the privacy policy and the security policy.

Support
Email hello@amrania.com. We reply within one business day, in English, French or Arabic.